1. Service Overview:

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We Vans Ltd provides van rental services to individuals and businesses. Our aim is to offer flexible and accessible solutions, allowing everyone to benefit from our services.

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2. Application Process:

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To rent a van from We Vans Ltd, you must complete our online application process, providing accurate and truthful information. We reserve the right to reject applications that do not meet our criteria.

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3. Documentation:

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Applicants must provide valid identification, proof of insurance, and a utility bill for the current address. Failure to provide accurate documentation may result in the rejection of your application.

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4. Financing:

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We offer flexible financing options for van rentals, catering to individuals with various credit statuses. Our financing terms will be clearly communicated, and applicants are required to adhere to the agreed-upon payment schedule.

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5. Advanced Tracking Technology:

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All our vans are equipped with advanced tracking technology for security and convenience. Customers are advised that the tracking feature is a standard part of our service.

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6. WE - REFRESH Program:

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Our WE - REFRESH Program is a loyalty reward for customers exhibiting responsible financial behaviour. Customers may have the opportunity to upgrade their vans based on the terms of the program.

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7. Non-Payment Actions:

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We understand that circumstances can change. In case of non-payment, we provide a maximum grace period of 7 days. If payment is not received within this period, we reserve the right to take legal action and may disable the van for non-payment.

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8. Legal Action:

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Non-payment may result in legal proceedings to recover outstanding amounts. Customers are responsible for all legal fees associated with the recovery process.

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9. Grace Period:

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We Vans Ltd provides a grace period of 7 days from the due date for late payments. Beyond this period, late fees may apply, and further actions may be taken.

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10. Service Termination:

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We reserve the right to terminate services for customers who repeatedly fail to make payments or violate our terms and conditions.

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11. Customer Support:

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If you have any questions or concerns about our services or terms, please contact our customer support team. We are here to assist you.

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12. Modification of Terms:

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We Vans Ltd reserves the right to modify or update these terms and conditions at any time. Customers will be notified of significant changes.

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13. Governing Law:

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These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or require clarification, please contact us before proceeding.